Delta, United, and Alaska all made noises about soon breaking even. Gary Kelly, Southwest’s CEO chirped that this “feels like the beginning of the end.”So along came American Airlines to helpfully prepare customers for what the end might really look like.It offered ABC’s Good Morning America a glimpse at all the tech innovations it’s bringing to the passenger experience.Some of them may seem a little chilling, even if the intention — officially– is to make passengers feel good.This is the new normal. A normal where you go to the airport and are encouraged to touch nothing at all.Instead, your face is your passport to everything but another country. You check in by staring into a camera. You drop your bag off by staring into another camera.
Source: American Airlines just revealed the future (you may feel very uncomfortable) | ZDNet
